FAQ’S
FAQ’S

Frequently Asked Questions

Frequently Asked Questions
⁠What types of sanitaryware products do you offer?
Marcos Sanitaryware provides a diverse range of products, including Aqua Pressure Designer Pans, Capsule Damru One Piece Basins, Designer Camry Water Closets, Designer Crowny One Piece Basins, Designer Crystal Sets, Designer Damru One Piece Basins, Designer Glass One Piece Basins, Designer Neptune One Piece Basins, Designer One Piece Closets, Designer Pans, Designer Polo Sets, Double Color Designer Pans, Rustic 18×12 Wash Basins, Star Damru One Piece Basins, and Vitrossa 18×12 Wash Basins.
⁠What materials are your sanitaryware products made from?
Our products are crafted from high-quality ceramic materials, ensuring durability, longevity, and a smooth finish.
How can I maintain and clean my sanitaryware products?
Regular cleaning with mild, non-abrasive cleaners is recommended to maintain the shine and hygiene of our products. Avoid using harsh chemicals or abrasive materials that could damage the surface.
⁠Do your products come with a warranty?
Yes, we offer a warranty on our products. The specific terms and duration vary by product type. Please refer to the warranty information provided with your purchase or contact our customer service for detailed information.
Where can I purchase Marcos Sanitaryware products?
Our products are available through a network of dealers and distributors across 25 states in India and in 20 countries worldwide. To find the nearest dealer, please visit our ‘Contact’ page or reach out to our customer service team.
How can I get in touch with customer support?
You can contact our customer support team through the ‘Contact’ page on our website, where you’ll find our phone number, email address, and a contact form for your convenience.
⁠Do you provide installation services for your products?
While we do not directly provide installation services, we can recommend certified professionals in your area to ensure proper installation of our products.
Are your products environmentally friendly?
Yes, we are committed to eco-friendly production practices and offer products designed for water efficiency, such as our advanced flushing systems that consume as little as 1 liter of water per flush.
Can I download your product catalog?
Yes, our product catalog is available for download on our website. Please visit the ‘Download Catalogue’ section to access it.
⁠Do you offer customization options for your products?
We offer a variety of designs and finishes to cater to different preferences. For specific customization requests, please contact our customer service team to discuss the possibilities.